Homebase retail design service proposition
Homebase retail design service proposition
HOMEBASE RETAIL DESIGN SERVICE PROPOSITION
Following an audit of the existing suite of service communications we created a more appropriate and relevant solution that engages with customers at the right stage of their journey. Creating a truly helpful Homebase, where customers feel supported and able to connect with well trained store colleagues for help and advice at any part of their shopping journey.
INVOLVEMENT
Insights
Store planning
Customer journey
Instore communications
Copywriting
Signage
Production